This made me cry:
Auster: Julia Sweeney sent us this message from her husband Brian, who was on United Flight 175 from Boston to Los Angeles on Tuesday morning, September ll.
Brian Sweeney: [home answering machine message] Jules, this is Brian. Listen, I'm on an airplane that's been hijacked. If things don't go well, and it's not looking good, I just want you to know I absolutely love you. I want you to feel good, go have some good times. Same to my parents and everybody. And I just totally love you and I'll see you when you get here. Bye, Babe. Hope I call you.